30-Day Return Policy

We Guarantee Your Satisfaction

If for any reason you're not satisfied with the product(s) you purchased from Thumbtack Press you can return the item(s) in its original condition for a refund or exchange within 30 days of the date of purchase. If you have any questions or concerns regarding our return policy or procedure, please don't hesitate to contact us at info@thumbtackpress.com.

To return a print - or print/frame combination - follow our two step process:

1. Send an email to returns@thumbtackpress.com and let us know that you would like to return the print(s). Please add your order number and the reason for the return so that we can better serve you in the future. Note: A return authorization number from Thumbtack Press is required before we will accept returned merchandise. Any unauthorized returns will not be processed.

2. Place the items you would like to return, with all the original packaging in the box (including all certificates) and address it to:

Returns
Thumbtack Press
1989A Santa Rita Road
160
Pleasanton, CA 94566

Once your return is received, it will be inspected. Any unauthorized or improper packages will be returned to sender.

Thumbtack Press is not responsible for loss or damage of return shipments.